Case Management Team Finds Lifesaving Care for Formerly Homeless Man

At Exemplar Care, our Care Management team works relentlessly to ensure that every patient receives the care they need. Recently, they went above and beyond to secure vital services for a homeless patient who had lived on the streets for decades.

This patient, homeless since his 20s, arrived in Des Moines in late 2019 and began living in homeless camps. When he first visited Exemplar Care, our Care Management team immediately recognized his need for specialized care due to cognitive impairments.

The team took swift action, working closely with Central Iowa Shelter & Services (CISS) and the Department of Human Services to file a dependent adult claim based on his self-neglect. Their efforts led to a determination that he was unable to care for himself, resulting in his transfer to Iowa Lutheran Hospital for further evaluation.

Throughout this process, our Care Management team stood by his side, advocating for the care and support he desperately needed. Their commitment made a world of difference in his life.

Today, he no longer lives on the streets. Instead, he is thriving in a nursing home where he has a permanent bed, daily showers, and 24/7 supportive care. His quality of life has improved dramatically, thanks to the dedication of our team.