We offer 24/7 virtual visits with an urgent care provider.
Wondering, ‘how does virtual medicine work?’
Exemplar Care provides telehealth appointments for patients in Des Moines, West Des Moines, Clive, Waukee, Urbandale and across central Iowa. This provides you with peace of mind without leaving your home.
For most cases, a Telemedicine or Virtual visit allows a provider and team to give the same level of care that is delivered at our clinic
If it is discovered during your visit that a provider needs to see you, we will schedule an in-person appointment for you
How to schedule a Virtual Visit
When booking an urgent care appointment, select "Telehealth Virtual Visit" from the dropdown options.
The biggest advantage of telemedicine is convenience. Patients are able to consult from where they are, at the time they need to consult with a provider, without compromising the quality of medical care that they receive. Telemedicine also saves travel time.
Our telemedicine system and portal are secure and safe to use and all information is treated with the utmost confidentiality.
Generally, patients have a better outcome when medical care is accessible and available when they need them. Through telemedicine, we bring our services even closer to our patients. The obvious disadvantage of telemedicine is the lack of direct contact. Patients cannot easily be physically examined, so for some medical cases, it may be an initial consult tool only. If your condition warrants, you might also be asked to go to our clinic personally for a follow up visit.
As long as you have a stable internet connection, and a computer or phone, you’re all set. To request a virtual consultation, you can request an appointment and choose telemedicine. The instructions are easy to follow, but if you are having difficulties, don’t hesitate to call us at 515-650-4370. Our staff will be more than happy to help you.